Terms of Service

Acceptance of Terms

Welcome to Pakistan Optical. By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

These terms apply to all visitors, users, and others who access or use our services for purchasing eye lenses, eyeglasses, sunglasses, and related optical products.

Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Use our services for fraudulent purposes

We reserve the right to refuse service to anyone for any reason at any time.

Account Registration

To purchase prescription eyewear or access certain features, you may need to create an account with us. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account.

Product Information and Pricing

We strive to display accurate product information, including prices, descriptions, and images. However, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.

Prescription eyeglasses and contact lenses require valid prescriptions from licensed eye care professionals. By purchasing these products, you confirm that you have a valid prescription and understand that we may verify prescriptions with licensed professionals.

Ordering and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in product descriptions or pricing
• Suspicion of fraudulent activity
• Failure to verify prescription information

We accept various payment methods as displayed during checkout. You agree to provide current, complete, and accurate purchase and account information.

Delivery and Returns

We offer free delivery across Pakistan and a specialized 4-hour delivery service in Karachi. Delivery times are estimates and not guaranteed.

Our return policy allows for 30-day returns on non-prescription items in original condition. Prescription eyeglasses and contact lenses may only be returned if there is a manufacturing defect or error on our part. Refunds will be issued to the original payment method within 10-14 business days.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Pakistan Optical or its content suppliers and is protected by Pakistani and international intellectual property laws.

You may not use, reproduce, distribute, or display any content from this site without our express written permission.

Limitation of Liability

Pakistan Optical shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claim related to our products or services shall not exceed the amount paid for the product or service.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

We encourage you to review these Terms of Service periodically for any changes.